Fast Processing
Orders are processed within 1–2 business days. Custom handmade items take 3–5 business days before shipping.
Estimated Delivery
• US & Canada: 4–7 business days (from Canada warehouse)
• Other countries: 7–15 business days (from China studio)
• Custom orders: 10–20 business days (from China studio)
Order Tracking
A tracking number will be sent via email once your order ships.
Returns & Exchanges
We accept returns within 30 days of delivery for unused, original-condition items. Buyer is responsible for return shipping unless the return is the result of our errors. A 10% return service fee based on the product price will be applied.
Damaged or Lost Items
Please contact us within 2 days of delivery if your item arrives damaged or is missing.