Yes. Your payment is processed securely through Shopify’s encrypted checkout.

We accept major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.

Once your order ships, you’ll receive an email with a tracking link. You’ll also receive email updates when your order is shipped, in transit, out for delivery, and delivered.

You can also visit our Track My Order page anytime and enter your email address with either your order number or tracking number to view the latest updates.

Please note: Please use the same email address you used at checkout. Otherwise, your order may not be found.

If you wish to modify or cancel your order, please contact us within 12 hours of placing the order. After this period, your order may already be in preparation or shipping.

If you want to modify your order, please include all the details in your email: product or color to change, items to add, etc.

If you made a mistake or wish to change your order’s delivery address, please contact us as soon as possible with your order number and the exact change needed.

If your order has already been shipped, we will no longer be able to modify the address.

If your order is lost due to an incorrect address provided, LuluKing cannot be held responsible and no compensation will be possible.

If your order already qualifies for our sitewide offer, such as Buy 2 or more items and save 20%, the discount will be applied automatically at checkout.

Please note that this automatic discount cannot be combined with other discount codes. If your discount code isn’t working, it may be because another promotion has already been applied to your order.

We currently ship to:

• United States

• United Kingdom

• Germany

• Australia

• Canada

Available shipping destinations may be updated from time to time.

Have a question or need assistance? Feel free to email us at hello@luluking.com. We commit to responding within 24 hours.

Yes, absolutely! If your product arrives damaged, if your package appears lost, or if the item does not meet your expectations, don’t worry! Send us an email and we will do everything we can to resolve the issue.

If you are not satisfied with your order, simply contact us by email at hello@luluking.com

To save time, please provide your order number.